Privacy policy

Privacy Policy

Last updated on April 7, 2026

This Privacy Policy describes how Lucid Puzzles ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from www.lightsboxshop.com(the “Site”).

Information We Collect

We may collect the following types of personal information:

  • Name, shipping address, and billing address
  • Email address
  • Phone number (if provided)
  • Payment information (processed securely by Shopify and third-party payment providers; we do not store your payment details)
  • Order history and browsing behavior on our website

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your order
  • Send shipping updates and delivery notifications
  • Provide customer supportImprove our website, products, and services
  • Prevent fraud and ensure security
  • Comply with legal obligations

Sharing Your Information

We do not sell, rent, or trade your personal information. We only share your data with trusted third parties when necessary to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Shopify platform services

These third parties only use your information to perform their services.

Data Transfer

Your information may be transferred to — and maintained on — computers located outside of your state, province, or country.

  • Data protection laws in these jurisdictions may differ from those in your location
  • By using our Site and submitting your information, you consent to such transfer
  • We take reasonable steps to ensure your data is treated securely
  • We only transfer data where appropriate safeguards are in place

Disclosure of Data

Legal Requirements

We may disclose your personal information if required to do so by law or when such action is necessary to:

  • Comply with legal obligations
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing
  • Protect the safety of users or the public
  • Protect against legal liability

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, disclosure, or alteration.

These measures include:

  • Secure Data Transmission: All sensitive information is transmitted using Secure Socket Layer (SSL) encryption technology.
  • Access Control: Personal data is accessible only to authorized personnel who require it to perform their duties.
  • Payment Security: All payment transactions are processed through secure third-party providers such as Shopify Payments, PayPal, or Stripe. We do not store or have direct access to your payment card details.
  • System Monitoring: We regularly monitor our systems for potential vulnerabilities and cyber threats.
  • Data Minimization: We only collect and retain personal information necessary for business operations.

While we take commercially reasonable steps to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance your browsing experience, analyze traffic, and understand customer behavior. You can choose to disable cookies through your browser settings.

Types of Cookies We Use

  • Essential Cookies
    These cookies are necessary for the operation of our website, including enabling secure checkout, shopping cart functionality, and account access.
  • Performance and Analytics Cookies
    These cookies help us understand how visitors interact with our website by collecting information such as pages visited, time spent, and traffic sources.
    We may use tools such as Google Analytics for this purpose.
  • Functional Cookies
    These cookies allow the website to remember your preferences (such as language or region) to provide a more personalized experience.
  • Advertising and Marketing Cookies
    These cookies are used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns.
    They may be set by us or third-party advertising platforms (such as Meta, TikTok, or Google).

How We Use Cookies

We use cookies to:

  • Operate and maintain our website
  • Improve website performance and user experience
  • Analyze customer behavior and trends
  • Provide personalized content and advertisements

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View stored cookies
  • Delete cookies
  • Block cookies from certain websites
  • Disable all cookies

Please note that disabling cookies may affect the functionality of certain parts of our website.

Third-Party Cookies

Some cookies may be placed by third-party services that appear on our website, such as:

  • Shopify (store platform)
  • Payment providers
  • Analytics tools (e.g., Google Analytics)
  • Advertising platforms (e.g., Meta Pixel, TikTok Pixel)

These third parties have their own privacy policies regarding how they use your information.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Code of Conduct

By using this website, you agree to comply with all applicable laws and regulations. You must not use this site for any unlawful, fraudulent, abusive, defamatory, obscene, or inappropriate activities, or infringe any intellectual property rights.

You must not share unauthorized corporate information, disclose confidential business information, send spam, engage in advertising abuse, distribute malware, interfere with the website’s operation, reverse engineer the site, scrape data with bots or automated tools, collect user information without consent, impersonate others, or disrupt other users’ normal use of the website.

You are solely responsible for the content you submit and any consequences arising from your use of this website. We reserve the right to remove inappropriate content, restrict or terminate access, and cooperate with law enforcement authorities when necessary.

Changes to Privacy Policy

We may update or modify this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Where appropriate, we may notify users by email, website announcements, or prominent notices on the website. Unless otherwise stated, changes become effective immediately upon posting. Users are encouraged to review this Privacy Policy periodically to stay informed of any updates.

Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us:

Business Name: Lucid Puzzles
Email: winsonzhong290@gmail.com
Phone: +86 13580883692

Business Address:
Shengbei Second Floor, Yan Tian Management Area
Fenggang Town
Dongguan, Guangdong 523690
China